Shipping Policy

vivastores.in

Processing Time:

All orders at VIVA STORE are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Methods:

We offer various shipping options, including Standard, Expedited, and Overnight shipping. Shipping rates are calculated at checkout based on your location and selected method.

Shipping Rates:

Shipping costs are determined at checkout based on the weight of your order and the delivery location.

Delivery Times:

Estimated delivery times are as follows:

Standard: 5-7 business days

Expedited: 2-3 business days

Overnight: 1 business day

International Shipping:

VIVA STORE currently ships to select international locations. Please be aware that international orders may incur additional customs duties and taxes, which are the responsibility of the customer.

Order Tracking:

After your order has shipped, you will receive a confirmation email with tracking information to monitor your shipment.

Damaged or Lost Items:

If your item arrives damaged or is lost in transit, please contact us within 7 days of receiving your order. We will assist you in resolving the issue.

Changes to Shipping Policy:

We reserve the right to update our shipping policy as needed. Any changes will be posted on this page.

For any questions regarding our shipping policy, please contact us at care@vivastores.in.